Statistics
A clear overview of your business: average ticket, visit frequency, loyalty.
Feature · Client file
A client file that builds loyalty, for hair and beauty salons
Every client is unique. Find her full history in an instant.
Keep your clients’ details, preferences and history in one place to personalize every welcome and build lasting loyalty.
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A team based in Rennes, France, replies within a few hours
GDPR compliance
Consent, collected and recorded automatically.
The GDPR requires you to prove your clients’ consent before any marketing text or email: RDV360 collects it automatically, records it and keeps its source (online booking, record created at the salon...). Records can be edited or deleted on request, with a full export: your file belongs to you and stays compliant. And if you are still starting on paper, our client record template already includes the consent notice.
A client file that works for you.
Automatic updates
The file fills in automatically with every booking and every checkout.
Targeted campaigns
Segment your clients and send the right message to the right client, at the right time.
The elegance of great service, the peace of mind of a reliable tool.
4,000professionals use it
4.8/5on Trustpilot (118 reviews)
−30%fewer missed appointments
Lots of options that other competitors don't have, for example limiting online booking to clients already registered in the client file. That's great when you want to manage your clientele. Only one bug in 4 years: I recommend it with my eyes closed.
Easy, fun management software, with after-sales support that is always there and responsive. The team listens and helps improve how you run your business, based on your specific needs.
Very good appointment management software. The support team is responsive and explained the different features of the software so I could use it better. Not a single bug so far!
Excerpts from customer reviews published on Trustpilot (rated 4.8/5 from 118 reviews, translated from French).
All about the client file
Who owns the client file?
You do, entirely. Your file is your asset: you keep control and ownership of it.
Can I send text messages to my clients?
Yes. You run your SMS campaigns directly from RDV360, with messages targeted to your segments.
Does the file fill itself in?
Largely: every booking and every checkout automatically adds to the client’s record.
Is my client file GDPR compliant?
The file belongs to you and you are responsible for it under the GDPR. RDV360 gives you the means: records can be edited or deleted at a client’s request, with a full export of your data at any time. Good practice from the CNIL (the French data protection authority): only collect useful information, inform your clients and get their consent before any marketing text or email.
Is there a client record template to download?
Yes. We offer a client record template in PDF format (identity, preferences, contraindications, visit history and GDPR consent notice), to print as is, or to use as a starting point before moving to a digital file. The template is in French.
Official sources
Page updated on July 8, 2026.
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