Boost bookings with Facebook reviews
With more than 30 million active users, Facebook has become the leading social network in France, which makes it a real business and marketing opportunity for companies. Since summer 2017, Facebook has let you add a “Reviews” widget to your business page. In this article, we look at the benefits of this new feature for increasing your online bookings with RDV360.
1. Your clients’ satisfaction
This new feature is especially useful when most of your clients are regulars. They are the ones who will build your online reputation by leaving positive reviews. So you don’t miss out, make sure you ask them to write a review by text or email after a service.
To do this, just go to the Emails / SMS section of the Config menu in RDV360 and set up an automatic review request with a link to your Facebook page.
2. Reviews go viral
Reviews attract more reviews. Once the first 5 ratings are posted, an overall rating is generated and displayed on your business page. This rating is public and encourages new clients to book with you through Facebook’s “Book” button.
3. More bookings from Facebook
Facebook now lets you add a button to your page that can lead to a third-party page. With RDV360’s online booking feature, nothing is more effective than linking this button to your dedicated page to send visitors from your Facebook page straight to your booking page.
Bonus: to learn how to link Facebook’s “Book” button to your online booking page, read this article (in French).
Think an online schedule is complicated to manage?
Quite the opposite: an online calendar is a great way to save time and make your life easier. It will quickly prove more efficient for both your staff and your clients. You might even save money on aspirin, because you’ll have fewer management headaches.
But nothing beats trying it for yourself… On RDV360, the online calendar is free to use. Learn more…